The Art Of Empathy: Morrow Funeral Home's Attentive Listening And Support - mautic
Give those in grief your undivided attention.
When we truly listen, we step into the speaker’s.
If by phone, go somewhere without any distractions and find small ways to indicate that you are listening.
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Pay attention and focus on the speaker.
Nonverbal language such as eye contact is important.
Webempathy, the ability to understand and share another person’s feelings, finds its roots in attentive listening.
Webwhen someone has experienced a significant loss, listening and acknowledging their pain is critical.
Focus your body forward facing to the speaker.
Focus your body forward facing to the speaker.
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