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Webif you need to exchange your spectrum modem, you’ll first want to contact their customer support team to get either a replacement modem or return instructions, if they’re sending a technician to pick up the modem you need to exchange.

Webis it possible to have a replacement router and modem sent to me and i can ship the old ones back?

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Webhere is the ups instructions from the spectrum support website:

Webhow to swap out your spectrum modem and routerdisclaimer:

Set up was easy.

Webwe were sent an updated modem and router with directions for set up and returning the old device.

You can easily return spectrum equipment by bringing it to any ups store.

There were several choice for returning the.

You can easily return spectrum equipment by bringing it to any ups store.

There were several choice for returning the.

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