Once you're there press custom setup, click no twice and sound 1.

Make sure that you have the latest software on your connected iphone, ipad, ipod touch, or mac.

Webmake sure your airpods are connected, settings>accessibility>audio visual>headphone accommodations.

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Apple or an apple.

Check that your connected device is nearby, and there's no wireless.

Webactive noise cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise.

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